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Q: When will my order ship?
A: We normally ship within 24 hours after payment is received. Friday-Sunday orders are shipped out on the following business day.
Q: What is the return policy?
A: You have up to 14 days to return your item for in-store credit or request an exchange. All sale items or items purchased with a coupon code are FINAL SALE and cannot be returned. Return shipping is non- refundable. Items must have original tags, be unwashed and unworn. Send all returns to: 254 Parks Avenue Alexander City, AL 35010 Please allow 5-7 business days to process your return.
Q: How much is shipping?
A: Shipping is FREE for ALL orders paid within ONE HOUR of adding to cart. After one hour a flat rate shipping of $4.00 and $1.00 for each additional item will apply.
Q: Where is local pickup?
A: Local pick up is at Alex City Tire and Auto on Hwy 280 across from Walmart. You will be notified by email when your order is ready for pickup.
Q: What is the best way to contact Heart and Sold Boutique?
A: The best way to contact us is through our email. Please allow up to 24 hours response time during normal business days/hours. Our email address is email@example.com.
Q: Is there a size chart?
A: Sizes range from brand to brand. We put in the description of how each piece fits and some have fit videos.